Questions and Answers
How to Place an Order
National Turf Supply is a "Member Direct" supplier. Your local DirectBuy will have samples of our products for you to choose from. If you are not using a Courtesy Directory Installer you will need to provide the size of the turf. All turf comes in 15 ft widths by 1 foot increments. Example: 15' x 1', 15' x 2', etc. When you are ready to place your order you simply call our Toll Free number 866-333-6161 and we will walk you through the process. Orders may be paid for by our invoice link or credit card.
We take special care in shipping our artificial turf. We only use shipping companies that have the correct equipment for handling 15 ft long rolls. The most economical shipping is to our nearest warehouse locations throughout the U.S. Products can be delivered to residential locations at an increased fee. Products can be delivered in 2 business days in Southern CA. Shipping time to other regions of the U.S. vary from 2 to 9 business days. If you are unloading the product yourself keep in mind these are heavy products and you will need several people to help you unload larger rolls.
How do I Measure?
It is good to know your apx. length times width of your project area when you call in. NTS will do our best to help you with measurements but we cannot guarantee the sizes needed. If you are a Do-It-Yourself or using your own contractor you will need to provide exact sizes and cuts needed. Remember turf has a grain and the grain needs to all face the same direction. If you are using our Courtesy Directory Installers they will provide the size and cuts needed. The Courtesy Installer will also bring a complete ring of our products to your appointment.
How Do I pick the Right Product?
National Turf Supply products designed for DirectBuy members use only the highest quality productions standards. Not all artificial turf is made the same and some companies use less than desirable ingredients to save money. National Turf Supply uses only high grade polyethylene blades in thatch (curly parts). You want to make sure that landscape products do not include nylon. Our backing is made from a two layer urethane backing that will hold up for many, many years. Some companies use fillers or bio-degradable backing that will disintegrate over time. Compare apples to apples - if a company gives you a bid that is low and includes turf ask the face weight and recipe for their product. With DirectBuy you know exactly the cost you are paying for your product (usually 40 to 60% below retail).
You will want your turf to match the application and the surrounding area. NTS can also provide suggestions based on your needs for children, animals, pools, etc. NTS has a variety of products manufactured to fit various regions.
Great Reasons for Artificial Turf
Dogs - turf will not retain odors and liquid will drain through. Dogs running around will not tear up the turf and it will stay green.
Pools and Hot tubs - chemicals will not discolor, no mud and water will drain through.
Children - hypo-allergenic, no grass stains.
Fire prone areas - turf is not flammable.
Hillsides - helps to decrease slides.
FACTS: * 1,000 sq ft of artificial turf saves 57,000 gallons of water a year.
* One gas mower spews 87 lbs of greenhouse gas and 54 lbs of other pollutants into the air.
* Over 17 million gallons of gas are spilled each year refueling lawn and garden equipment - more oil than was spilled by Exxon Valdez in Gulf of Alaska.
* According to money magazine and analysis by Penn State landscaping provides a 200% return on investment, far superior to kitchen or bathroom remodel or adding a swimming pool.
Will Artificial Turf Save Me Money?
Absolutely! Turf should normally pay for itself in 2 years. No water, no gardner, very little maintenance and more free time. Not to mention the added curb appeal that adds financial value to your home. Some areas also offer water savings rebates so check with your local district.